Frequently Asked Questions

No reservation is required for general admission. Walk-ins are available on a first-come, first-served basis.

Groups of 15 or more must reserve in advance through our Group Reservations page. General admission does not accommodate group purchases of 15 or more tickets, regardless of ticket type.

• Sunday: 10:00 AM to 5:00 PM (last ticket sold at 3:30 PM)
• Monday to Thursday: 10:00 AM to 3:30 PM (last ticket sold at 2:00 PM)
• Friday and Saturday: Closed in observance of Shabbat

Free underground parking is available for Museum visitors in the Museum building. Please do not park on residential streets.

Your free admission includes access to all four of our main exhibits:

• The Holocaust Exhibit: A 70-minute self-guided tour with audio narration.

• The Social Lab: Interactive exhibits that challenge assumptions and confront prejudice.

• Anne: An immersive exhibit on the life and legacy of Anne Frank.

• Witness to Truth: A collection honoring Holocaust survivors.

Each of the main exhibits takes approximately 1.5 hours to complete. Please plan your day accordingly if you wish to see multiple exhibits.

We offer special programming on select Sundays, including our Witness to Truth speaker series, typically at 12:00 PM or 2:00 PM. Visit our Events page for upcoming programs and schedules.

Photography and video recording are allowed inside the Museum exhibits. Please don't use your flash.

For the safety of our visitors, all guests must pass through a security screening. All bags are subject to search. We recommend leaving large bags or backpacks at home to speed up your entry.

Single-stall/gender neutral restrooms are available. Please discuss needs with your docent or any floor staff.